Who is handling your leasing calls and what else are they responsible for? If your staff is responsible for admininistration work, screening tenants and showing your vacancies, something important is going to be thrown on the back burner when call volume goes up. I recently “secret shopped” the leasing lines of property management companies across […]

Having the Prospect “Request More Information” Upon Inquiry If your prospects’ only option is to fill out a form and leave an email and phone number when they are interested in a property, they’re very likely to move forward with their search elsewhere. Even if they do fill out their information, there are no assurances […]

We talked to Kyle from SGI Property Management, and asked him what differences he saw at SGI’s office when they found a more efficient system for handling leasing. Q:What was it like when you did your leasing process completely in-house? A: It was hectic. We had a fair amount of staff and a fair amount […]