“A landlord may not penalize tenants for the presence of an assistance animal by imposing fees or insurance requirements solely because of the animal’s breed or size,” department Director Kevin Kish said in a news release. In 2016 a lawsuit was filed on behalf of a tenant and his wife in which they accused their […]
Video Blog
How We Shredded Days-on-Market at Our Property Management Company
We just turned our vacancy rate on its head at our own property management company, going from 22 days on market to pre-leasing over 70% of our inventory. I was so impressed, I interviewed our team to share the details with you. Plus we increased our leasing revenues dramatically in the process by adding some […]
Google Makes New Changes
Google has made some changes on the MyBusiness Listings Now you can search by hours and ratings in the Map section. Google will attempt to show the higher ranking sites nearest you (so it tends to be companies with a 4-5 star rating). Is it possible being open longer than your competition in your area […]
Todd Breen on the Door Grow Show
A recognized speaker, trainer and innovator, Todd loves looking for simple ways to improve the life of property managers. It’s this 30+ years of managing property that make our services well-loved by so many property managers. With his wife Lucy and four children, life for the Breens involves travel and lots of South Florida salt […]
Surprise and Delight to Build Customer Loyalty
Recently, Todd and Lucy Breen took an unannounced trip to visit Lucy’s family. As you can see from their reactions in the video, they were truly surprised and delighted! Now traveling across the world for a surprise visit is great for family – but how can we do something to surprise and delight our customers? […]
How to Shoot Email Signature Videos
Get them to know you, like you, and trust you An email signature video is a creative way to let your contacts get to know you and your staff a little better. No longer will you be the mysterious, faceless contact in their inbox. Adding a short thirty second introduction video can really bring relationships […]