Virtual Assistant FAQ
What's the hourly rate for a VA?
We have candidates ready for as low as $6.25/hr, while the majority of roles we place are $8.75-$10.75 an hour, with slightly more for more specialized positions. Check out our pricing page and live list of candidates.
What does it cost to get started?
$0 We are so confident in the ability of our VAs, instead of investing in marketing and sales commissions, we offer 2-weeks free with no sign-up fees!
What are the steps to get started?
Easy as 1, 2, 3!
1. Book a quick consult call to confirm scope of work
2. Interview
3. Try 2-weeks free
What does VirtuallyinCredible do?
We connect businesses with the top 1% of talent for remote virtual assistant and executive assistant roles. Then we handle all HR and international payroll functions. Meeting Western business standards at offshore pricing.
Who do your VAs work with?
Any business we can support online or over the phone. While our roots are in property management, we also support a wide range of service-based businesses, including:
Property Management Companies
Real Estate Teams
Home Service Businesses
Medical Practices
Dental Offices
Legal Practices
Contractors
E-commerce Brands
Professional Service Firms
Do you have reviews or testimonials?
Yes, we maintain a 5.0-star rating on Google. You can view client stories and video testimonials on our website.
Why choose VirtuallyinCredible over competitors?
VirtuallyinCredible is founded by a small business for small businesses.
We are US-based, with over 15 years of experience assisting our clients with offshore talent.
This level of experience, paired with our 2-week free trial, and month-to-month subscription, makes us the ONLY logical choice.
What roles can VirtuallyinCredible hire?
Literally anything that can be done remotely over the computer or the phone. The better question to ask, is where should I get started?
What time-consuming tasks take up the majority of my time, that don't require my direct involvement? Things that are repetitive in nature, black-and-white decision-making that doesn't require a lot of context or experience are great places to start.
- Inbox organization
- Call handling
- Calendar management
- CRM Organization
- Followups/reminders for staff and clients
- SOP Development
- Click here to develop the ideal role of your next hire
Are Your VAs Legitimate and Trustworthy?
We disqualify 99% of applicants (tens of thousands of applicants each year) because they don't meet our exceptionally high standards that all revolve around:
Integrity
Attendance
Tenure
We know if the person we hire doesn't do what they're supposed to, show up on time, and stay for a long time after their trained, we haven't helped... We've created more headaches.
This is why all of our prequalified candidates go through 26 hours of prequalification and training before they're qualified for their first client-facing interview. Ensuring we only bring you the best, who are pre-vetted and meet all the tech requirements to be a great long term fit for the role.
About Our Virtual Assistants
Where are your VAs located?
Approximately 90% are in the Philippines, with the remainder in Central and South America.
What is the vetting process?
Our criteria focus mainly on:
- Integrity
- Attendance
- Proven tenure and work history
- Recommended technology and office requirements
Less than 1% of applicants make it to client endorsement.
All candidates undergo 26 hours of pre-qualification and training before their first interview.
Do you look for people with property management experience?
No, usually not. In the 15 years we've been hiring remotely we've learned to look for individuals with project management and customer service backgrounds, as this indicates strong communication skills and the ability to multitask and de-escalate situations.
Are VAs dedicated or shared?
They are 100% dedicated, full-time assistants. They do not work with other clients.
How long do VAs usually stay?
Our average tenure is over 3 years.
How can I browse candidates?
You can view our live list of pre-qualified candidates here, which is updated every 10 minutes. Each resume includes a voice recording.
What Can a VA Do For Me?
What can a virtual assistant do?
Anything that can be done on a computer or over the phone, such as:
- Inbox & Calendar Management
- CRM Updates
- Lead Tracking
- Client Follow-Up
- Data Entry
- Bookkeeping
Can a VA Do Bookkeeping?
Yes, they can handle:
Payables
Receivables
Full-on bookkeeper for reporting and balancing books is a special placement.
Can they be a Business Development Manager?
We recommend they focus on regular follow-ups (calls, texts, emails) to keep leads warm, rather than closing management agreements directly.
What softwares can VAs support?
Appfolio
Rentvine
Buildium
Rent Manager
Lead Simple
Aptly
Hubspot
Go-High-Level
Monday.com
Chat GPT
Gemini
Co-pilot
Grok
Claude
Our onboarding team is well versed in getting new team members up to speed quickly on all of the most common software platforms with use of the training libraries the tools provide, and Zoom Screenshares for your individual processes.
Monitoring, Productivity & Ongoing Support
How do you monitor productivity?
We use monitoring software that takes random screenshots. Our quality assurance team audits these to ensure productivity and adherence to work policies.
Do I get reports?
Yes, you receive daily productivity reports tracking keystrokes, click rates, and hourly activity.
What if the VA doesn't work out?
We offer a free replacement guarantee.
Can I cancel?
Yes, we are month-to-month with no long-term commitment.
Getting Started & Onboarding
How do I get started?
You can schedule a free consultation to claim the 2-week free trial.
How do interviews work?
We block a meeting and introduce up to 3 pre-qualified candidates one at a time for personality and scope fit. If you find a match, we schedule the start date immediately.
How fast can I have someone working?
The average placement time from a signed agreement to the first day is approximately 2–3 weeks. However, if you do need someone sooner, we will do everything we can to expedite the process.
Benefits
What benefits do VAs get?
- Monthly and annual performance bonuses
- Healthcare
- Holiday bonuses for working local holidays
- Interest-free equipment loans
- 5 PTO days after 90 days. (You are not responsible for these costs.)
Stop Managing the Noise. Start Scaling Your Vision.
Don't settle for "good enough" support. Build your foundation with the most credible Virtual Assistance Service in the industry.
