Many property managers aim to expand their portfolio. Do you want to scale up too? Are you ready for it, though? If you’re facing challenges in managing your current workload, it’s crucial to address these before you consider expanding. One way to do that is when you hire a virtual assistant. Let’s explore whether you're prepared to scale up and how you can get there.
Are you keeping up with your current tasks?
Efficiently managing your current tasks is the first step toward growing your business. If you find it tough to keep up, it’s a sign you might not be ready to expand yet. However, this doesn’t mean halting your growth plans. It’s a sign to adopt scalable solutions.
One effective way to keep up with your current tasks is to hire help. No, we aren’t suggesting that you hire an expensive in-house assistant. Consider turning to affordable rockstar virtual assistants instead.
Our remote assistants at VirtuallyinCredible can take over routine tasks, freeing up your time to focus on strategic growth. They’re a cost-effective way to enhance your support without the heavy financial burden. To manage an increase in communication, our call center can handle the load, ensuring you never miss a call.
Is your property management business leveraging technology?
If you haven’t started using technology in your property management business, scaling up might feel like an uphill battle. Technology streamlines your daily tasks and significantly improves your interactions with clients, making the process of growing your business smoother and more manageable.
Virtual Tours
If you're still doing all your property showings in person, you're likely spending too much time juggling schedules and doing unproductive viewings. Consider virtual tours instead. Our virtual showing service allows your prospects to explore your properties whenever it suits them, wherever they are. This convenience opens your properties to a wider audience without the extra legwork, helping your business reach more people more efficiently.
Maintenance Request Systems
Handling maintenance issues manually can slow you down, especially as your portfolio grows. Maintenance request systems allow tenants to report issues with a few clicks, and you can respond just as quickly. To make the process smoother, hire a maintenance coordinator to take care of all tasks related to repairs and maintenance.
Doing so not only resolves problems faster but also shows your tenants that you're attentive and committed to their comfort. It's a great way to boost tenant retention and reduce the time you spend on phone calls and paperwork.
How well are you serving your existing clients?
If your current clients are experiencing issues that lead to negative reviews, it’s a sign that your business might not be ready to expand yet.
To ensure you're prepared for growth, you should first tackle any existing negative reviews. Often, negative feedback isn't an immediate response; it usually occurs after clients feel their initial attempts to resolve an issue have been ignored.
When clients can't reach someone to address their concerns, their frustration can lead them to leave negative feedback, which can seriously harm your business's reputation.
What can you do, then?
Consider adding affordable team members, such as virtual assistants. We have trained staff ready to start who can help manage your emails and phone calls, ensuring that every client communication is promptly attended to.
Our virtual assistants are backed by Phone Tenders 24/7 Call Center, ensuring all client concerns are attended to, no matter the time of day they call. This 24/7 availability greatly reduces client frustration by guaranteeing that their issues and concerns are heard and addressed quickly.
When you hire a virtual assistant to improve client communication, it will not only help resolve current issues but also strengthen your service foundation, making your business better prepared for future growth.
Hire a Virtual Assistant and Get Ready to Grow!
If you’ve addressed these aspects effectively, your business is likely ready to scale. When you hire a virtual assistant at VirtuallyinCredible, it will prepare you for expansion and ensure a strong foundation for sustainable growth.
With careful planning and the right support systems, you can scale your property management business successfully and watch it thrive in a competitive market. Are you ready to take that step? Book a demo now!