50%-75% of callers that hit a voicemail hang up without leaving a message.
What has your voicemail cost you?
While current clients and tenants will leave a voicemail due to the fact that their already contractually obligated to work with someone who’s unreachable, people who are unfamiliar with your business (New Management Leads & Prospective Tenants) who are reaching out for information are likely to keep moving down the list until they get a live answer.
We’re equipped to help with all property management calls!
Because we ONLY answer calls for management companies, we’re able to break our scripts down to specific instructions for example:
New Management Leads
We’ll check to see if your BDM (or whoever is responsible for selling your services) is available. If not, we’ll gather info like:
- Contact Info
- Reason for shopping
- Desired monthly rent
We can even schedule a management presentation, or schedule a call back.
Assuming it’s NOT an emergency, we’ll point the tenant to their portal while explaining that’s the fastest way to get their needs met. If they’re not able to do that, we can take a message and get it to your maintenance coordinator.
Emergency call center coming in 4th Q 2021
What’s different about VI/Phone Tenders?
Our pricing structure is simple…
No hidden fees & No annual contracts.
We like working with people, who like working with us!
$97 per script to start up (There’s generally 2 scripts, a leasing script and a mainline script).
$97 per month, which includes your first 50 minutes (singular, we don’t charge this per script)
$0.65 per minute for leasing calls
$0.75 per minute for mainline calls.
Ready to Set Up Your Property Management Call Center?