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The Many Tasks You Can Delegate to a Travel or Hospitality Virtual Assistant

April 30, 2025 By Todd Breen

a travel and hospitality virtual assistant giving thumbs up

When you run a travel or hospitality business, it’s easy for your day to fill up fast.  A few bookings to confirm. A couple of emails to reply to. One quick schedule update. Before you know it, your time is gone and the bigger things you meant to focus on get pushed to tomorrow. But not everything needs your time. A rockstar travel or hospitality virtual assistant can take care of the routine work that fills your schedule so you can reclaim your time and use it where it matters most.

Here’s what you can delegate, starting now.

Customer Service

How much time do you spend answering the same five questions? It’s important, yes. But it’s also predictable and can easily be handed off.

You can let your travel or hospitality virtual assistant step in as your virtual receptionist so you’re not tied to the phone (or inbox) all day.

A rockstar VA can:

  • Answer calls with a friendly, professional tone — using your brand’s voice
  • Handle emails and live chats with guests or clients
  • Respond to DMs and social media comments
  • Track reviews, flag feedback, and follow up with happy (or not-so-happy) customers
  • Let them be your first line of contact so you can focus on what only you can do.

Bookings & Confirmations

You love providing great experiences. But manually confirming bookings and chasing people for updates? Probably not your favorite part.

Let your travel or hospitality virtual assistant:

  • Manage schedules, reservations, and calendar updates
  • Send reminders and confirmations
  • Fix small mix-ups before they become big headaches

Admin (a.k.a. Everything That Eats Your Time)

You sit down to reply to one email. Next thing you know, you’ve spent 45 minutes updating your calendar, searching for a file you renamed three times, and trying to remember which tab your guest list spreadsheet is in.

That’s admin. And it’s sneakier (and more time-consuming) than you think.

The average small business owner spends nearly 16 hours a week on administrative tasks. That’s two full workdays — gone.

Here’s what your travel or hospitality VA can take off your plate:

  • Inbox cleanup and email management
  • Calendar updates and meeting coordination
  • Data entry and CRM maintenance
  • File organization and document formatting
  • Creating and updating guest lists, itineraries, and schedules
  • Managing internal trackers, spreadsheets, and simple reports
  • Uploading content or updating backend systems
  • Coordinating with vendors, partners, or team members

Social Media Support

Posting content shouldn’t feel like a full-time job but it does when you’re the strategist, creator, scheduler, and responder all at once.

Let your VA:

  • Schedule content in advance
  • Reply to comments and messages
  • Pull reports so you know what’s actually working

Research

You’re curious. You like knowing what’s happening in your space. But spending hours Googling competitors, trends, or new tools? Not the best use of your time.

Delegate these tasks to your travel or hospitality virtual assistant who can do:

  • Market research
  • Trend tracking
  • Competitor analysis

Your VA gathers the data. You make the decisions.

Finance 

Keeping up with the financial side of your business can be time-consuming. But it doesn’t have to be your job.

Your VA can support you by:

  • Sending invoices and tracking payments
  • Categorizing expenses as they come in
  • Preparing simple reports to keep things clear
  • Keeping your records organized and easy to access

With steady support behind the scenes, you’ll feel more in control and better prepared when the tax season hits.

Event & Promo Support

Got a webinar coming up? Running a promo? Launching something new? There’s a lot to think about but you don’t have to do it all yourself.

Your VA can help by:

  • Sending invites and keeping track of RSVPs
  • Setting up reminder emails or simple tools
  • Making sure everything behind the scenes runs smoothly

So when it’s go time, you’re not rushing. You’re ready and maybe even a little excited.

Ready to stop doing it all yourself?

You don’t have to delegate everything right away. But if your time’s full with tasks you’re secretly resentful of? That’s your signal.

Start with one. See how it feels to have something taken care of without you having to touch it.

Hiring a travel or hospitality virtual assistant isn’t just about getting help, it’s about creating space. Space to grow. Space to rest. Space to run your business without being buried in the day-to-day.

Whether it’s five tasks or fifty, you don’t have to carry it all alone.

Book your free demo now and see how a rockstar can give you your time back.

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