Managing rental properties can be chaotic, right? One day you’re answering a flood of client emails, the next you’re scheduling repairs or hunting down paperwork. It’s a lot. That’s why so many property management companies turn to virtual executive assistants—to free up time and sanity by offloading routine tasks. 

But here’s the big question: Are you really getting your money’s worth?

Don’t worry. Figuring that out isn’t as complicated as it sounds. Let’s walk through how to measure the value your property management virtual assistant brings to your business—and make sure they’re a rockstar investment for your team.

Is Your Property Management Executive Virtual Assistant Worth It? Let’s Find Out

1. How Much Time Are They Saving You?

Be honest—how many hours a week are you spending on tasks that feel like they’re sucking the life out of you? Responding to repetitive tenant questions? Scheduling maintenance? Updating property listings?

Now imagine those tasks gone. That’s the dream, right? But to know if your property management virtual assistant is actually saving you time, you’ve got to compare your “before” and “after.”

Here’s how to do it:

• Track your time for a week: Before hiring a property management virtual executive assistant, log everything you do each day and how long it takes. Yes, it’s tedious, but it gives you a clear picture of where your time is going.
• Look at the changes: Once your property management remote team member is in the mix, compare your schedule. Are they handling the routine tasks that used to eat up your day? Are you spending more time on high-value work instead?

If your calendar suddenly feels lighter—and you’re no longer drowning in the little stuff—congratulations. Your virtual assistant is delivering real value.

2. What’s Your Time Actually Worth?

Let’s talk dollars. You already know your time is valuable—but how valuable? Have you ever thought about how much your time is worth?

Here’s a simple way to calculate it:

1. Think about the tasks that bring in money—like signing leases or expanding your portfolio. If you could pay yourself for that time, what would the hourly rate be? $100? $150?

2. Now, think about what you’re paying your VA. Let’s say they cost $10/hour and take on 10 hours of work each week. That’s $100/week for tasks that free up $500 (or more) of your time.

The takeaway? If the value of your freed-up time outweighs what you’re paying them, you’re ahead of the game. Simple as that.

3. Are Your Owners Happier?

Let’s face it—happy owners are worth their weight in gold. They’re more likely to renew their contracts, less likely to complain, and way more likely to recommend your property management company to friends.

So, here’s the big question: Has your VA made your owners’ lives easier?

• Are client emails getting faster responses?
• Are issues resolved quicker, with less back-and-forth?
• Have complaints dropped off or disappeared altogether?

You can even take it a step further. Ask your clients for feedback. A quick email survey with one or two questions like, “How satisfied were you with how your issue was handled?” can give you real insights into how your VA is performing.

If you notice happier clients and smoother communication, your VA isn’t just saving you time—they’re boosting your reputation, too.

4. Are You Seeing Faster Results?

If your VA handles marketing or property listings, this is where they should really shine. But are they?

Ask yourself:

• Are you seeing more leads? Is your inbox busier with inquiries from potential clients?
• Are vacancies filling faster? Are your properties spending less time empty and more time generating income?

To keep it simple, track a few key numbers:

• How many inquiries you’re getting each week
• How quickly you’re closing those inquiries into signed contracts

If your property management virtual executive is handling outreach, follow-ups, or even polishing your online presence, and you’re noticing a steady uptick in property owners choosing your services, that’s a clear win for your bottom line.

5. Are They Streamlining Your Processes?

Have you ever thought, “There’s got to be a better way to do this” while shuffling through paperwork or scrambling to meet deadlines? A great VA doesn’t just complete tasks—they make your entire process more efficient.

For example:

• Are they scheduling reminders for bill payments or maintenance deadlines so nothing falls through the cracks?
• Are they tracking expenses and invoices to keep everything organized for accurate reporting?
• Have you stopped wasting time on manual tasks that can be automated?

Better systems mean less chaos for you and fewer opportunities for things to go wrong. If your property management VA is helping you run a tighter ship, they’re worth every penny.

6. What Does Your Team Think?

Your clients aren’t the only ones with opinions. If you have maintenance staff or leasing agents, ask them what they think about working with your VA. Is the property management virtual assistant helping with scheduling well? Communicating clearly? Making life easier for the entire team?

Sometimes, the people working directly with your virtual assistant can spot wins (or problems) that you might miss. Their input can help you refine your VA’s role and get even better results.

7. Are You Reviewing the Numbers?

It’s easy to lose track of how much impact your property management virtual assistant is making. After all, things like client satisfaction or time savings don’t always scream at you. That’s why it’s important to check in regularly.

During these reviews, ask yourself:

• How much time am I saving?
• How much money am I saving (or earning) thanks to that time?
• Are my clients happier?
• Is my business running more smoothly?

If the numbers and feedback are trending in the right direction, you know your property management virtual executive assistant is pulling their weight. And if not? It’s a chance to course-correct and focus their efforts where it matters most.

Is Your Property Management Executive Virtual Assistant a Good Investment?

Here’s the bottom line: A good property management executive virtual assistant should make your life easier, your processes smoother, and your business more profitable.

But don’t just guess—measure it. Track your time, crunch the numbers, and ask for feedback. When you see the results laid out in black and white, you’ll know if your VA is worth it (and most of the time, they are).

The best part? When your property management admin assistant is handling the routine stuff, you finally get to focus on what really matters: growing your business and having the freedom to take a breather once in a while. And isn’t that what we’re all working toward?

Ready to get started? Book a quick demo today!