According to Salary.com, hiring an on-site assistant in the US as of April 2024 costs $50,999 per year on average. This figure covers only salaries. Training, benefits, and office equipment costs can add up significantly, hurting your bottom line. Luckily, there's a cheaper solution - hiring a remote administrative assistant for property management.
If you’re still on the fence about whether to hire an in-house assistant or opt for a virtual assistant, then you’re in the right place. Below we share the differences between these two services to help you make an informed decision as to which type of assistance your company needs. Let’s get started!
Choosing Between In-House Assistant Vs Virtual Assistant
Aligning Tasks with the Right Assistant
When it comes to managing properties, there are a variety of tasks that need to be handled efficiently. From answering leasing inquiries and scheduling property viewings to managing maintenance requests and ensuring smooth owner communication, the list of responsibilities can be extensive and even critical.
So before deciding on whether to hire an in-house assistant or a virtual assistant, it's crucial to align the tasks you need help with to the skill set and availability of each type of assistant.
In-House Assistant
On-site assistants are physically present in the office, providing full-time, immediate support. Their proximity allows for seamless collaboration on in-person tasks and offers a thorough understanding of company culture and processes.
However, hiring in-house assistants can sometimes be expensive. And beyond just salary, you have to think about office space, equipment, and employee benefits.
Virtual Assistant
In contrast, a property management remote administrative assistant works virtually. They bring specialized expertise, handling any tasks that can be done online or over the phone. A really good virtual assistant can become so familiar with your processes that they may be mistaken for someone sitting in your office.
Cost Considerations
As a property manager, managing your budget effectively is essential for the success of your business. When comparing in-house assistants with virtual assistants in terms of cost, there are several factors to take into account beyond just the base salary.
In-House Assistant
- Salary and benefits.
- Office space and equipment.
- Training and development.
Virtual Assistant
- Low hourly fees.
- No overhead costs for office space or equipment.
- Savings on salaries and employee benefits.
In terms of cost-effectiveness, virtual assistants can often be a more budget-friendly option for property managers, especially for those looking to scale their operations without incurring additional overhead expenses associated with hiring in-house staff.
Operational Efficiency and Scalability
Property management involves a multitude of tasks that require attention to detail and efficient time management. Ensuring operational efficiency while maintaining the ability to scale your business is crucial for long-term success.
In-House Assistant
- Direct supervision and collaboration.
- Immediate response to on-site tasks.
Virtual Assistant
- Easy scalability with the ability to hire additional virtual assistants as needed.
- No additional overhead costs for scaling operations.
- Efficient handling of workload fluctuations.
For property managers, hiring virtual assistants can transform how your business operates. At VirtuallyinCredible, for example, we offer the flexibility to hire virtual assistants on a month-to-month basis. This allows you to scale your staffing up or down as needed, ensuring you have the right support at the right times. This adaptable approach helps maintain high service quality without long-term commitments, leading to improved efficiency, enhanced customer satisfaction, and robust business growth.
Making the Decision: On-Site Vs Remote Administrative Assistant
There is no one-size-fits-all solution when choosing between in-house assistants and virtual assistants for property management. Each option comes with its own set of benefits and challenges, depending on the specific needs and operational structure of your business.
While in-house assistants offer immediate on-site support and direct supervision, virtual assistants provide cost-effective flexibility and scalability without the added overhead expenses.
When deciding between the two, it's essential to consider factors such as cost, operational efficiency, and scalability. By evaluating your requirements against the strengths of each type of assistant, you can make an informed decision that aligns with your property management goals.
Ready to boost efficiency in your property management business with a remote administrative assistant?
Hire a remote administrative assistant from VirtuallyinCredible and enjoy the flexibility of month-to-month contracts, 24/7 call center support, and free replacements. Book a demo today to see how our virtual assistants can transform your operations!