Blog Articles

Are long wait times driving your customers away? Did you know that nearly 60% of customers cite extended hold times as their top frustration when calling businesses? If your team is drowning in calls and you are not keeping up, it's time for a strategic shift - consider 24/7 call ...

The property management industry is constantly changing, and 2024 is no exception. To thrive in this competitive market, you need to understand the trends that are shaping it. From technological innovations to new remote setups, these trends will impact how you do business.  Here, we will uncover some trends in ...

One of the major reasons owners fire property managers is their failure to answer calls promptly, leaving clients frustrated and feeling neglected. Remember, property management is a customer-centric industry. One missed call could mean the difference between a satisfied client and a frustrated one. This is one reason many property ...

How do property managers keep up in such a fast-paced industry with endless responsibilities? You handle countless calls, manage hundreds of emails, arrange property showings, resolve maintenance issues, and update owners daily. This intense workload can lead to overwhelming stress and even burnout, making it hard for many to continue ...

If you're a property manager hesitant to delegate, you're not alone. Many think twice about handing off tasks to virtual assistants despite the potential benefits, especially when they believe they can handle things better themselves. That could be true, but handling these tasks yourself could also be the reason your ...

Many property managers aim to expand their portfolio. Do you want to scale up too? Are you ready for it, though? If you're facing challenges in managing your current workload, it's crucial to address these before you consider expanding. One way to do that is when you hire a virtual ...

Today, managing your reputation is closely tied to what happens online, where reviews heavily influence how people view your business. This is where hiring virtual assistant companies becomes helpful. As the famous Warren Buffett said, "It takes 20 years to build a reputation and five minutes to ruin it." In ...

Feeling overwhelmed by the challenges of scaling your property management business? You're not alone. Many property managers get stuck, struggling to manage more properties, keep up with tenant needs, and handle all the repair requests. But the good news is, it doesn't have to be permanent. Find a virtual assistant ...

3 Time-Management Tips for Busy Property Managers  Do you know what's as rewarding as receiving an $18,000 raise? Outsourcing a few mundane tasks! This is the fascinating finding of time-management researcher Ashley Whillans, who developed a metric called the "happiness dollar." This metric quantifies the emotional benefits of various activities, ...