The Impact of 24/7 Call Center Support on Owner RetentionJanuary 23, 2025 By Todd BreenWhat’s the one thing customers absolutely can’t stand? Being ignored. A missed call, a delayed response, or worse—a voicemail. Every moment you’re unreachable chips away at their trust in you. And trust? That’s the foundation of retention. That’s why 24/7 call center support isn’t just a nice-to-have; it’s essential for any property management business that […]
Why You Need a Property Management Call Center This 2025January 22, 2025 By Todd BreenProperty management in 2025 is not just about keys, contracts, and maintenance requests. There’s no shortage of tasks demanding your time and attention. But there’s one area you can’t afford to overlook: your phone lines. This makes having a property management call center invaluable for your operations. While you’re busy juggling tasks: who’s answering your […]
How Property Management Virtual Assistants Help You Retain ClientsJanuary 21, 2025 By Todd BreenEver had a property owner leave your management company, and you weren’t entirely sure why? You thought things were fine, but suddenly, they weren’t. They didn’t just switch to another manager; they walked away with your time, your revenue, and maybe even a little of your reputation. Here’s the truth: property owners don’t leave for […]
Is It Really Safe for a Law Firm to Use Virtual Assistant Services?January 20, 2025 By Todd BreenAs a lawyer, your time is your most valuable asset. Yet studies show that nearly half of it—48%, to be exact—is spent on administrative tasks like answering routine inquiries, scheduling, and managing emails. That’s half of your day lost to non-billable work instead of growing your practice. It’s no wonder the idea of law firm […]
When Is the Right Time to Hire a Property Management Virtual Assistant?January 17, 2025 By Todd BreenManaging rental properties can be chaotic, right? One day you’re answering a flood of client emails, the next you’re scheduling repairs or hunting down paperwork. It’s a lot. That’s why so many property management companies turn to virtual executive assistants—to free up time and sanity by offloading routine tasks. But here’s the big question: Are […]
The Cost of Doing It All: Why Property Managers Need a Virtual AssistantJanuary 15, 2025 By Todd Breen As a property manager, you’re used to wearing many hats—handling rent collection, answering tenant calls, resolving maintenance issues, marketing properties, and more. It’s tempting to believe you can manage it all. After all, these tasks seem straightforward enough, right? Luckily, you don’t have to. You can delegate the repetitive tasks to a property management virtual […]
