Todd first worked in the family real estate business at the age of 6 (they started young back in those days). By the time he graduated college in 1985, he’d worked on the family portfolio as a handyman, property manager and bookkeeper. Purchasing Home Property Management from his father in 1993 was quite a milestone, and he’s never looked back!
A recognized speaker, trainer and innovator, Todd loves looking for simple ways to improve the life of property managers. It’s this 30+ years of managing property that make our services well-loved by so many property managers.
With his wife Lucy and four children, life for the Breens involves travel and lots of South Florida salt water fun in the sun.
Despite the serious title, Lucy likes to think of herself as the Director of Fun. She is an innovator in team engagement and rewards and benefits, and provides wise advice on a myriad of things from operations, to product development, quality and training, human resource, and marketing. Reputed to be the “glue that keeps the team together,” Lucy’s role transcends professional expectations onto personal surprises.
Lucy enjoys watching Shark Tank and The Blacklist, traveling, and keeping her brain active with puzzles and escape rooms. She is an avid Amazon shopper and regards Christmas as her favorite time of the year.
Eve provides to VirtuallyinCredible her expertise in customer service, quality assurance, training and development, and business management. She was assigned to lead the Tenant Screening Service shortly after joining VirtuallyinCredible, and with her strong influence and ability to consistently deliver business results, she now serves as the General Manager. Eve is responsible for strategy, structure, budgets, people, financial outcomes and scorecard metrics.
Eve is a nature lover who collects all sorts of plants and rocks and plans to start a landscaping business. She spends her free time designing wedding gowns and planning events.
Kate is responsible for developing the systems and workflows that make Todd Breen’s innovative solutions for property management a reality. The breadth and depth of her knowledge of VirtuallyinCredible’s services is second to none, as she does a lot of the onboarding for clients who routinely praise her outstanding customer service. Supported by the amazing team at VirtuallyinCredible, Kate is able to spearhead projects involving product innovation and process improvement.
Kate enjoys music and serves as a worship leader in their community church. She loves her dogs, yoga, traveling, escape rooms, and playing console games.
Logan worked summers in the family property management business since the age of 12, starting by scanning all of the paper files into the company’s first network filing. As he got older he started doing the annual inspections, and eventually worked as a leasing agent. Now transitioning into the outsourcing side of the business, Logan has worked with VirtuallyinCredible since 2015 and leads the Sales & Marketing team.
Logan loves spending time with his family at the beach, and fishing or riding bicycles through the state parks. He also enjoys riding his Harley Davidson across the country with friends.
Carmi graduated from one of the country’s premier universities with a degree in Broadcast Communication. She joined VirtuallyinCredible in 2013 as a Video Optimizer and was then promoted to Team Leader, overseeing the Video SEO Department. She is responsible for monitoring the clients’ social media accounts, videos, and property condition reports; maintaining relationships with clients; and training all video optimization specialists, keeping to a high level of accuracy and quality. Her inspiration and guidance drives the team to achieve total client satisfaction.
Carmi lives with her son and adopted dog and aims to be the best soccer mom she can be. Outside of work, she enjoys shopping, doing other people’s make-up, and going to the beach.
Ryan has worked in the home-based industry for quite a while but claims he only found real career growth in VirtuallyinCredible. He started as a virtual assistant, then got promoted to Trainer before taking the helm as Operations Supervisor for the Tenant Screening Department. Ryan ensures clients are happy, day-to-day operations go smoothly, and department goals are met.
Ryan studied Graphic Design before joining VirtuallyinCredible which explains his love for art. He also loves collecting toys – from Legos and miniature statues to full-blown character replicas.
Jovie has over 10 years experience in management, quality assurance and customer service relations. She started as a leasing line agent with VirtuallyinCredible and worked her way up to different roles within the company — from Quality Analyst to Quality Head to Client Relations Manager and now as the Operations Manager. She is responsible for maintaining a strong relationship with clients while ensuring efficient daily operations in the Leasing Line Service.
Jovie spends her free time watching her favorite TV series and movies, playing with her dogs and planing out-of-town trips with her family. She loves serene beaches and nature’s scenery for relaxation.