Payroll periods are from the 1st to the 15th, and 16th to the end of the month. Initial payroll period will be prorated to actual hours worked. Client will be billed for 40 hours per week in advance and if the VA is unable to complete 40 hours Client will be billed actual hours.
Local Phone Number
VirtuallyinCredible defines a local phone number as a number that has local calling privileges to and from the requested area. In the event that a customer requests VirtuallyinCredible to provision phone numbers in a requested area, it is the customer’s responsibility to provide VirtuallyinCredible with an accurate list of Rate Centers. If the customer provides VirtuallyinCredible a list of cities but not Rate Centers, VirtuallyinCredible will, in good faith, explore various avenues to determine what rate center is a local phone number to the requested city.
SMS Opt-In Disclaimer
By providing a mobile number you agree to receive calls and texts to that number from VirtuallyinCredible that may be automatically dialed or prerecorded. Consent is not a condition of purchase. Message & data rates may apply. Message frequency varies. Unsubscribe at any time by replying STOP.
Default End-of-Year Bonus and Collaborative Adjustment
In the country where your VA lives, it is customary for staff to receive an annual bonus each December. In our commitment to recognizing and appreciating the valuable contributions of our staff, a default end-of-year bonus is established to foster satisfaction and prevent unnecessary turnover. By default, all eligible employees are entitled to this bonus.
You will be notified in advance of this and be given the opportunity to modify it or opt out. We assure ample time for discussion and participation in the adjustment or elimination of this default setting. Our intent is to align the bonus structure with the evolving needs of both the Clients and its valued staff, mitigating the risk of unintended turnover.
Phone Tenders Credits
As a cross-client utilizing both Virtual Assistant and Phone Tenders call center services, you may receive a complimentary $89 monthly call center credit per Virtual Assistant. Please note this credit cannot be combined with any other offers, nor does it carry over or accumulate each month. This credit is offered on a use it or lose it basis only.
Any usage over the amount of the credit will be billed per the Phone Tenders Service Terms and Conditions.