Having the Prospect “Request More Information” Upon Inquiry If your prospects’ only option is to fill out a form and leave an email and phone number when they are interested in a property, they’re very likely to move forward with their search elsewhere. Even if they do fill out their information, there are no assurances […]
Call Center Solutions That Keep Your Business Connected
Call Center Solutions That Keep Your Business Connected
Running a business means never missing an opportunity. In this category, you’ll find practical insights, strategies, and real-world examples on how outsourced call center support can improve customer experience, increase efficiency, and free your internal team to focus on growth. From after-hours answering to lead intake and client communication systems, we break down how a professional call center can become a powerful extension of your brand.
Biggest Killers of Time Management and Morale in Property Management
We talked to Kyle from SGI Property Management, and asked him what differences he saw at SGI’s office when they found a more efficient system for handling leasing. Q:What was it like when you did your leasing process completely in-house? A: It was hectic. We had a fair amount of staff and a fair amount […]
How Efficient Is Your In-House Leasing Process?
We took some time this past weekend to ask Missy from SGI Property Management what it was like in their office before they started to outsource their leasing calls. Q:What did your in-house leasing process look like before you started using a third party company to outsource? A: We had three staff members who were […]
Tell Your Staff to Lose Their Cell Phones After Hours!
Darrenhunter.com recently administered a valuable PM discussion on why it is crucial that PM staff not take any work related calls after hours. Find Darren’s full article HERE. Here are some of his findings: Ditching cell phones after hours… Improves Team Morale. Turning work phones off after hours and on weekends allows your team to […]
Drop your Days on the Market Dramatically! With VirtuallyinCredible
Greg and Jeff from GDAA Property Management in Round Rock, TX recount their experience with setting up a VirtuallyinCredible service and how their days-on-the-market has decreased by 7-10 days: how easy it was how quick he was up and running how his in-office staff noticed the difference in phone calls IMMEDIATELY how VirtuallyinCredible is making […]
Windshield Time Vs Profit – Make Better Use of Your Time
How much time do you spend behind a windshield – driving around town and stuck in traffic to show properties? What if you were only going to pre-qualified lead appointments? Listen to Todd Breen explain how reducing your “windshield time” will lead to more profits. We can answer your leasing lines as well as take […]