One of the major reasons owners fire property managers is their failure to answer calls promptly, leaving clients frustrated and feeling neglected. Remember, property management is a customer-centric industry. One missed call could mean the difference between a satisfied client and a frustrated one. This is one reason many property managers turn to a phone […]
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5 Things That Are Damaging Your Online Reputation
Today, managing your reputation is closely tied to what happens online, where reviews heavily influence how people view your business. This is where hiring virtual assistant companies becomes helpful. As the famous Warren Buffett said, “It takes 20 years to build a reputation and five minutes to ruin it.” In property management, those five minutes […]
4 Ways to Turn Management Inquiries Into Clients
Want to turn more management inquiries into clients? In property management, excellent customer service is key. Did you know 96% of customers say it’s a major factor in their brand loyalty? In fact, 65% of customers confirm that good customer service is more influential than great advertising. One of the key elements of quality customer […]
Uncovering the Risks of Hiring a Property Management Call Center
Running a property management business means juggling countless tasks every day, from maintaining properties to securing new owners. The workload can be overwhelming, which is why many property managers find it challenging to answer all calls live. Luckily, you can easily book a reliable answering service to ensure you never miss a call in your […]
How We Answer Your Calls
When you’re running a property management company, you know how critical it is to manage calls efficiently. You want to focus on growth, not on being tied up with calls that someone else could handle. This is where Phone Tenders 24/7 Call Center comes in. We provide an answering service tailored to the needs of your […]
Uncovering the Hidden Impacts of Missed Calls on Your Business
Missed calls are often seen as minor setbacks in the hustle of managing properties. Handling tenant requests, coordinating maintenance, and overseeing administrative tasks can lead to some calls going unanswered. But what is the real cost of these missed connections? Can it be prevented when you book a 24/7 property management call center? Every unanswered […]