As President of Home Property Management,, Todd Breen brings a wealth of experience to his clients. While studying in high school and college, Todd worked as a handyman for the company from 1978 to 1985. Graduating from Palm Beach Atlantic University with a BS in Business Administration in 1985, Todd became a Licensed Real Estate Agent and worked as a property manager until 1993 when he purchased the company.
His outsourcing company VirtuallyinCredible provides call center support, admin and video services to hundreds of management firms across the USA, Australia and New Zealand.
As an Instructor for the Property Management Academy and a conference speaker and trainer, Todd speaks regularly on property management at national conferences globally. He consults property management offices on systems, marketing and procedures.
Lucy has built VirtuallyinCredible’s work force from the first hire to now over 50 in only three years. She is the invaluable link between western and eastern professional cultures that play out nicely in VirtuallyinCredible. Lucy’s background as former national radio host, university communication professor and training officer, and her natural way with people prove to be a potent combo.
Lucy loves being in, on and underwater. Her travel itineraries usually include visiting state parks and museums, enjoying local activities, watching shows and dining at well-rated restaurants.
Kate is always up for a good challenge, and as VirtuallyinCredible’s Project Development Manager, she doesn’t run out of one. Since June 2012, Kate has developed and managed VirtuallyinCredible’s products and services such as the Video Mastery Service, PCR Outsourcing Service, Tenant Screening Service, and Leasing Line Service. She works directly under VirtuallyinCredible’s Founder and CEO, Todd Breen, and has learned a lot from the master.
Kate likes to call herself a jack-of-all-trades. If she’s not working at VirtuallyinCredible, she’s immersed in a book, attempting to write her own novel, doing freelance editing work, playing the piano, cooking, singing in church, or streaming CSI online.
Megan is proud to be the 3rd generation of the Breen family to be in property management! The daughter of Todd Breen, Megan grew up in a property management family with a dad who went to the office for 4 hours/week – helping her learn the value of family time. More than most, Megan values and appreciates our motto ‘Hire us. Work less. Earn more. Love life’, and loves helping others make this their motto, too. Be sure to stop by our booth at any NARPM function and meet Megan!
When she’s not working, Megan loves going to the beach, singing and working out while enjoying the south Florida lifestyle.
Carmi leads the Video Mastery Team and plays a key role in ensuring all clients get the most bang for their buck. She supervises and continuously trains all video tour experts on video optimization and property condition reports, keeping to a high level of accuracy and quality.
Her inspiration and guidance drives the team to achieve total client satisfaction.
Carmi loves dogs, the beach, and a good sci-fi movie. She currently lives with her kid and adopted dog.
Eve has over 10 years of experience in customer service, quality assurance, training and development and business management. She supervises the Tenant Screening Service Team and assists in all other areas of the business. Eve ensures that clients are provided with excellent service and timely turnarounds for all applications. She is a no non-sense proactive team leader who guides, motivates and communicates clearly to the team for smooth day-to-day operations.
Eve is a nature lover who collects all sorts of plants and rocks. She spends her free time designing wedding gowns and planning events.
Jez heads the Leasing Line Service team of VirtuallyinCredible. Backed by over 10 years of call center experience, she makes sure that all client leads receive utmost service. Jez is responsible for the team goals of consistent compliance to standard operating procedures and creating a positive experience for all leads contacting our call center.
Jez has taken up to playing League of Legends, a multiplayer online battle arena video game, in an attempt to prepare herself for her toddler son’s teenage years. When not playing LoL, she can be seen reading books to her son while trying hard to prevent him from ripping them to pieces.
Over 20 years ago, Melinda delved into the world of web design by hand coding an online catalog in a brand new thing called an internet website for a military communications equipment manufacturer. She found this to be the perfect medium that allowed her to incorporate her educational background of marketing, advertising and computer programming all in one place.
Melinda enjoys spending time with her three kids and can occasionally be found blogging on her two personal blogs. She describes herself as a coffee addict, geeky science enthusiast, music fanatic, dark chocolate expert, and lover of anything funny.