Outsourcing Articles

Who is handling your leasing calls and what else are they responsible for? If your staff is responsible for administration work, screening tenants and showing your vacancies, something important is going to be thrown on the back burner when call volume goes up. I recently “secret shopped” the leasing lines ...

Having the Prospect “Request More Information” Upon Inquiry If your prospects' only option is to fill out a form and leave an email and phone number when they are interested in a property, they’re very likely to move forward with their search elsewhere. Even if they do fill out their ...

We talked to Kyle from SGI Property Management, and asked him what differences he saw at SGI’s office when they found a more efficient system for handling leasing. Q:What was it like when you did your leasing process completely in-house? A: It was hectic. We had a fair amount of ...

We took some time this past weekend to ask Missy from SGI Property Management what it was like in their office before they started to outsource their leasing calls. Q:What did your in-house leasing process look like before you started using a third party company to outsource? A: We had ...

Darrenhunter.com recently administered a valuable PM discussion on why it is crucial that PM staff not take any work related calls after hours. Find Darren’s full article HERE. Here are some of his findings: Ditching cell phones after hours… Improves Team Morale. Turning work phones off after hours and on ...

Megan Breen discusses the benefits of using videos for marketing in your property management business. 1) Marketing Cuts your time-on-market SEO benefit Saves you time! When a potential renters previews the property via video, you can reduce the number of wasted trips to show the property only to find out ...

Adding a short company introduction video to your website can have multiple benefits. Build trust - Potential clients can see the person they will be dealing with, and this adds a level of trust to the relationship. They may feel more comfortable handing over their investment property management to you ...

We talked with Steven Rozenberg and Kelly Williams of Empire Industries Property Management in Houston, TX about how they got 289 listings last year. Systemizing and streamlining your processes and procedures is key Empire Industries came to Virtually Incredible for help in creating an efficient funnel for incoming phone leads. ...

Greg and Jeff from GDAA Property Management in Round Rock, TX recount their experience with setting up a VirtuallyinCredible service and how their days-on-the-market has decreased by 7-10 days: how easy it was how quick he was up and running how his in-office staff noticed the difference in phone calls ...