Do you feel overwhelmed by the constant ringing of phones in your property management company during the leasing season? You’re not alone in this. Many property managers face the challenge of managing high call volumes, which often leads to stress and inefficiency. But what if there is a better solution, one that manages the workload […]
Call Center
How to Improve Tenant Communication With a Property Management Call Center
Clear and effective communication with tenants is not just a nice to have in property management – it’s essential. It ensures operations run smoothly and issues are resolved swiftly. But with several applicants to screen, rent to collect, and other tasks already on your plate, this might not be your priority right now. Luckily, you […]
5 Simple Strategies for Handling Tenant Emergency Calls Smoothly
For property managers, the job doesn’t end when the clock strikes 5. Instead, your well-structured day can quickly unravel with unexpected emergencies. Calls regarding broken pipes, gas leaks, clogged drains, and leaky roofs can come at any time, disrupting your nights and weekends. Want a way to minimize these interruptions? Hire a 24/7 property management […]
5 Ways to Get 5-Star Google Reviews for Your Property Management Company
A recent survey by NMHC/Grace Hill Renter Preferences revealed that 69% of people looked at ratings and reviews when searching for their rental homes. More so, 84% admitted that what they read in these reviews played a big part in their leasing decisions. This means one thing for property managers: your Google ratings affect your […]
How to Make Your Property Listing Stand Out This Summer
If you are a property manager, you know that summer is a busy time for rental properties. Statistics show a significant 51% increase in rental applications during summer compared to winter. This means one thing for property managers: a summer listing could lead to faster deals and more favorable terms, thanks to the increased demand. […]
How Virtual Assistants Transform Property Management
The Difference a VA Team Makes in Property Management My name is Megan, and I have been working in property management for about six years. Growing up, I was always surrounded by the property management space since my dad owned the company. When I started working with the company, they had recently gone through a […]