We just turned our vacancy rate on it’s head at our own property management company, going from 22 Days on Market to preleasing over 70% of our inventory. I was so impressed, I interviewed our team to share the details with you. Plus we increased our leasing revenues dramatically in the process by adding some […]

Who is handling your leasing calls and what else are they responsible for? If your staff is responsible for admininistration work, screening tenants and showing your vacancies, something important is going to be thrown on the back burner when call volume goes up. I recently “secret shopped” the leasing lines of property management companies across […]

Having the Prospect “Request More Information” Upon Inquiry If your prospects’ only option is to fill out a form and leave an email and phone number when they are interested in a property, they’re very likely to move forward with their search elsewhere. Even if they do fill out their information, there are no assurances […]

We talked to Kyle from SGI Property Management, and asked him what differences he saw at SGI’s office when they found a more efficient system for handling leasing. Q:What was it like when you did your leasing process completely in-house? A: It was hectic. We had a fair amount of staff and a fair amount […]

We took some time this past weekend to ask Missy from SGI Property Management what it was like in their office before they started to outsource their leasing calls and tenant screening. Q:What did your in-house leasing process look like before you started using a third party company to outsource? A: We had three staff […]