12 Reasons to Hire a Property Management Virtual AssistantApril 29, 2024 By Todd BreenDealing with endless paperwork, non-stop emails, and countless phone calls? You aren’t alone. Many property managers are always trying to catch up. But the to-do list just keeps getting longer. Want a way to not just get by, but actually do well? Hiring remote staff might just be what you need. Here are 12 reasons […]
6 Tips for Successfully Showcasing Your Property VirtuallyApril 26, 2024 By Todd BreenProperty management virtual tours enable potential renters to explore a home from the comfort of their own living room, providing a convenient and immediate sense of the space. In fact, 87% more views are reported for listings with a virtual home tour and 89% of people say watching videos has influenced their buying decisions. Don’t […]
The Dos and Don’ts of Answering Calls in Property ManagementApril 24, 2024 By Todd BreenHandling communications effectively is crucial in property management. Your approach can turn a simple inquiry into a new tenant or a resolved issue, strengthening your reputation. With 60% of communications received by leasing offices being calls, it’s critical to answer every ring in your office professionally. Need help on how to do that? Consider booking […]
End Leasing Call Burnouts: 4 Different Ways to Answer Leasing CallsApril 22, 2024 By Todd BreenDo you feel overwhelmed by the constant ringing of phones in your property management company during the leasing season? You’re not alone in this. Many property managers face the challenge of managing high call volumes, which often leads to stress and inefficiency. But what if there is a better solution, one that manages the workload […]
How to Improve Tenant Communication With a Property Management Call CenterApril 19, 2024 By Todd BreenClear and effective communication with tenants is not just a nice to have in property management – it’s essential. It ensures operations run smoothly and issues are resolved swiftly. But with several applicants to screen, rent to collect, and other tasks already on your plate, this might not be your priority right now. Luckily, you […]
5 Simple Strategies for Handling Tenant Emergency Calls SmoothlyApril 17, 2024 By Todd BreenFor property managers, the job doesn’t end when the clock strikes 5. Instead, your well-structured day can quickly unravel with unexpected emergencies. Calls regarding broken pipes, gas leaks, clogged drains, and leaky roofs can come at any time, disrupting your nights and weekends. Want a way to minimize these interruptions? Hire a 24/7 property management […]
